SolarWinds acquired ipMonitor in 2007 and has transitioned most support activities to the SolarWinds Customer Portal, inlcuding downloads of licensed products. You will continue to use your ipMonitor Customer Login for some resources and activities, such as parking licenses, adding monitors (after purchasing), and MIB updates. Please use your ipMonitor account and password to access the ipMonitor Support Portal. If you are unsure of your ipMonitor login, sent at the time of purchase, please contact firstname.lastname@example.org or simply reset your credentials with the below link.
If you have additional questions regarding your two portals see the document "ipMonitor and Understanding Your Two Portals".
ipMonitor Support Login